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4 TopicsIn-house app is not being distributed to a specific device
Hello, I am facing an error for a several months in the MC33ax from Zebra. I have an in-house app that was uploaded to Play Console, to be further linked to Microsoft Intune. The MDM is managing corporate devices by providing the app to many ones, as MC94, MC93 and MC33ax. However, everything works fine for 93 and 94, I can see the app in the Play Store, which is not happening to 33ax. In the Google Play Console, it seems that MC33ax is not part of the device catalog. Zebra support said something about reaching out GooglePlay Developer support to add the part number, and they said I should contact Android Enterprise. Is there someone able to provide assistance? Thank you in advance, Regards,94Views0likes10CommentsNeed Help with QR Enrollment for Multiple Devices in Educational Environment – Is External MDM Required?
Hi everyone, I'm managing a large number of Android tablets in an educational environment. I'm trying to enroll the devices using Android Enterprise with QR code enrollment, but I'm having trouble getting the QR method to appear. So far, only Zero-Touch shows as an option, but most of our devices were not purchased through Zero-Touch resellers, so we can't use that method. My main question is: Is it strictly necessary to use an external MDM (like Miradore, Intune, etc.) to generate the QR code, or is there a way to create and use it directly from the Google Admin console or natively through Android Enterprise? We want to deploy the tablets efficiently and avoid entering accounts manually. Ideally, each device would automatically enroll with our managed Google Play account by scanning a QR code after a factory reset. This is especially important in a school context, where we have many students and limited time for configuration. We are already registered in Google Workspace, and the tablets are in a dedicated organizational unit for students. The admin account is managed, and we are using the Android Enterprise platform linked to our domain. For reference, here are two YouTube videos showing the configuration steps I followed (which reflect our current setup): https://www.youtube.com/watch?v=jI-C_y1u8jE https://www.youtube.com/watch?v=h__pvfp559Q Any advice or clarification would be greatly appreciated. Especially if there’s a native way to enable QR enrollment without needing a full external MDM platform. Thanks in advance!75Views0likes3CommentsEMM and Android Enterprise Registration
Hi, I have my google account linked to an EMM registration. I now no longer have access to that EMM system and want to set up my google account to a new EMM system. Unable to do this due to the above. Do not want to create a brand new google account. I guess only Google Support can assist here but how does one (without a support contract) get in touch with them and get them to disassociate my account from an old EMM system that I no longer have access to. Thank you all!Solved3.7KViews1like6Comments